CAFÉ COTON’s website does not process exchanges but only returns against reimbursement. To speed up the process, we will refund the amount of the returned items to allow you to place a new order with the products you want.
You have the option of exchanging the product purchased from our website within 14 days, upon presentation of the invoice, directly in participating stores:
51 RUE DES PETITS CHAMPS – 75001 PARIS
31 RUE ETIENNE MARCEL – 75001 PARIS
52 RUE MONGE – 75005 PARIS
3 STREET OF THE OLD COMEDY – 75006 PARIS
86 RUE SAINT DOMINIQUE – 75007 PARIS
140 RUE DU FAUBOURG SAINT-HONORE – 75008 PARIS
32 RUE TRONCHET – 75009 PARIS
58 RUE DE CLICHY – 75009 PARIS
15 RUE GUSTAVE COURBET – 75116 PARIS
97 COURCELLES STREET – 75017 PARIS
THE SHOPS OF THE PALAIS DES CONGRES, 2 Place de la Porte Maillot – 75017 PARIS
CAP 3000 SHOPPING CENTER, 317, avenue Eugène Donadeï – 06700 SAINT LAURENT DU VAR
LES RIVES DE L'ORNE SHOPPING CENTER, ROOM N° BT 2, QUAI DE L'AMIRAL HAMELIN - 14000 CAEN
SHOPPING CENTER ITALIE 2, 30 AVENUE D’ITALIE – 75013 PARIS
BEAUGRENELLE SHOPPING CENTER, 12 RUE LINOIS, ILOT PEGASE, B81BIS – 75015 PARIS
SHOPPING CENTER CARRE SENART, 3 ALLEE DU PREAMBLE – 77127 LIEUSAINT
SHOPPING CENTER PARLY 2, 2 AVENUE CHARLES DE GAULLE – 78150 LE CHESNAY
SO WEST SHOPPING CENTER, 21-39 RUE D’ALSACE – 92300 LEVALLOIS-PERRET
The store exchanges an item for an equivalent item, available in store at the time of the exchange (Ex: a shirt from the Exclusive line with an Exclusive shirt).
Stores are not able to process withdrawal requests (see return procedure).
Please note: any item that does not contain the cardboard or plastic packaging of the shirt with the barcode cannot be exchanged, as can worn or washed items.