For each item, the shipping time is displayed just above the "ADD" button.
"Shipped within 3-5 working days" means that we hand over your order to the carrier you have selected within 3-5 days after your order has been confirmed (please note that our pickers do not work on weekends and public holidays).
As soon as the parcel is handed over to the carrier, you will receive an e-mail and a link (La Poste Colissimo) to track the delivery.
In rare and exceptional cases, certain commercial operations or health constraints may extend the announced delivery time. In such a case, you will be informed by e-mail.
Step 1 "Payment accepted"
We will send you a confirmation e-mail a few minutes after your order has been confirmed. In this email, you will find a summary of your order as well as a link allowing you to access your account and follow the progress of your order.
Stage 2 "In preparation"
You will receive an update email. Our pickers will collect your products and pack them for shipment. The parcel will then be sent to our postage service.
Step 3 "Shipped"
You will receive a last update email: Delivery of your parcel to the carrier with the "Coliposte" tracking number to follow the progress of the order to the chosen delivery address.
During the validation of each order, you will be offered two delivery options:
- Colissimo delivery at collection points (delivery at the post office, at a collection point or at a pickup station)
- Colissimo home delivery against signature (in case of absence, the parcel will be available at the post office)
Please note that for a delivery in a pickup point or pickup station, the information of a mobile phone number is compulsory. Without this information, the delivery of your order will be delayed.
Of course, delivery can be made to many countries abroad.
Please check the list of available countries during the checkout process, when you enter the delivery address.