Step 1 "Approved"
We will send you a confirmation e-mail a few minutes after your order has been validated. In this e-mail, you will find a summary of your order as well as a link allowing you to access your account and track the progress of your order.


Step 1* "Reminder shipping time"
This stage is used exceptionally when the daily order volume exceeds a certain threshold. You will then receive an email reminding you of the delivery times announced when the order was placed.


Stage 2: "Preparing"
Our pickers collect your products and pack them for dispatch. The parcel is then sent to our franking department.


Stage 3 "Shipped"
You will receive the last information email: Handover of your parcel to the carrier to track the progress of the order to your chosen delivery address. The selected carrier takes over the delivery information.


Order status

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